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Customer Service: The Brand Differentiator ™ - Connect ~ Retain ~ Sustain Customer Relationships

September 27, 2022 12:00 PM - 1:00 PM (EDT)

Description

In this virtual Launch N Learn, experience unprecedented tactics of creating memorable moments in the customer experience. Expand, enhance, and empower the customer experience, fueled by your brand perception. At the end of 60 minutes, you will walk away with: 

  • How to connect with your customers: greetings, closes, and de-escalation techniques that get results
  • How to make every day “a great day” for your customer - How to energize your enthusiasm to create memorable moments at every touchpoint
  • How to turn your customer service operation into a profit center powered by customer retention
  • How to leverage your mission statement, vision statement, and core values in the customer experience
  • How to develop a value proposition to sustain you and your company in the hearts and minds of your customers 

Dynamic Images International is a word-class innovator in the customer service, branding, and professional development space.

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Contact Information

Greensboro Chamber of Commerce
Name: Kaitlin Conover
Email: kconover@greensboro.org
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